Dear Matthew:                                                                                                           
                                                                                                                        
Thank you for contacting the Dodge Customer Assistance Center regarding                                                 
the status of your new vehicle order.                                                                                   
                                                                                                                        
Regarding the Dodge Ram 1500 you have ordered from your Dealer:                                                         
                                                                                                                        
I am sorry to learn of your dissatisfaction with the time which has                                                     
elapsed since your order was placed. The popularity and excitement for                                                  
this vehicle has created a situation where demand exceeds the amount of                                                 
vehicles that can be built.                                                                                             
                                                                                                                        
When your dealer placed the order, a unique vehicle order number or VON                                                 
was assigned. If you would like to recontact us with this information,                                                  
we can then advise you of the current status of the order.                                                              
                                                                                                                        
We would also like to encourage you to stay in contact with your                                                        
salesperson for the latest scheduling information.  Your dealer is the                                                  
best source for all information concerning your order.                                                                  
                                                                                                                        
We appreciate your continued patience while waiting for delivery of your                                                
new Ram 1500.                                                                                                           
                                                                                                                        
Thank you again for your email.                                                                                         
                                                                                                                        
Sincerely,                                                                                                              
                                                                                                                        
Myndie                                                                                                                  
                                                                                                                        
Senior Staff Representative                                                                                             
Chrysler Group Customer Assistance Center